Sub-Processors

Direct Software Limited is a data processor and controller. In our capacity as a processor, we engage certain onward sub-processors that may process personal data submitted to Direct Software Limited services by the controller.

These sub-processors are involved in delivering the Direct Software Limited product and service.

Below is a description of the service and the location where data is hosted.

Infrastructure Sub-processors:

We may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with the delivery of our cloud Services:

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Sub-ProcessorPurposeLocation
Amazon Web ServicesApplication Infrastructure and APIsIreland / eu-west-1 region
StripePayment ProcessingUnited States
NylasApplication Infrastructure and APIsIreland

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Other Sub-processors:

We may use the following Sub-processors to perform other Service functions:

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Sub-ProcessorPurposeLocation
Hubspot, Inc.CRMUnited States
Heap, Inc.AnalyticsUnited States
Intuit, Inc.Mailchimp, Email MarketingUnited States
ZoomInfo, Inc.Email EnrichmentUnited States
DocuSign, Inc.Contract ManagementUnited States
Slack Technologies, LLCMessagingUnited States
Google, Inc.Email, Docs, and CalendarUnited States
LaunchDarkly, Inc.Feature Flag and ExperimentationUnited States
Intercom, Inc.Live Chat SupportUnited States
Hertza, LLCEmail EnrichmentUnited States
Outreach, Inc.Sales EngagementUnited States
Zoom, Inc.Video ConferencingUnited States
Salesloft, Inc.Sales EngagementUnited States
Anewstip LLCEmail EnrichmentUnited States
Anthropic PBCAI ModelsUnited States