Learn how to calculate your inbox placement rate and what you can do to improve your inbox placement.
Inbox Placement Rate (IPR) is an email marketing KPI that measures how many emails are delivered to a recipient’s primary inbox instead of their spam folder.
In this article, we’ll cover how to calculate your inbox placement rate and 6 ways to boost it.
We’ll also introduce you to an email deliverability tool that can seriously improve your inbox placement.
Let’s get started with the basics.
First things first, let's give a quick recap on what exactly inbox placement is, and what IPR (Inbox Placement Rate) is.
Inbox placement refers to where your emails land within your end users' mailbox. Instead of just tracking if your emails are delivered, inbox placement focuses on if your emails end up in the primary inbox, as opposed to being filtered into the spam, promotions, social, or updates folder.
This metric is essential in email outreach because landing in the primary inbox significantly increases the likelihood that your email will be seen and engaged with by the lead or client you are targeting. To measure the success of inbox placement, we need to calculate the IPR (inbox placement rate).
The IPR is the percentage of your emails that reach the main inbox, out of the total number of emails delivered. It determines how many emails bypass spam filters and folder segregation, making it a key performance indicator for email deliverability. Monitoring this rate helps you fine-tune your email strategies, ensuring better inbox visibility and higher engagement rates. High IPR indicates that your email deliverability practices—like sender reputation, content, and list hygiene—are effective, and you're reaching your audience.
The lower the IPR, the more likely you are to run into issues with how email providers view your messages - low engagement and other factors can lead to you ending up in the spam folder, which may result in lower campaign success.
Subtract the number of emails that end up in the spam or junk from the total emails delivered. Then, divide that number by the number of emails delivered.
Then, multiply that figure by 100.
Here’s the formula:
Here’s an example, let’s say you send 100 emails, and 93 of them get delivered.
Now, 10 of them end up in the junk or spam folder, while the rest land in your recipients inbox.
In this case, your inbox placement rate is 89%.
Some users confuse the email deliverability rate with the inbox rate. Just because an email message doesn’t bounce (and you have a low email bounce rate) doesn’t mean it'll correctly land in the primary inbox.
The number of emails that didn’t bounce is your email deliverability rate – not your inbox placement rate. (‘Emails delivered’ is worked out by subtracting bounces from the total number of emails sent).
Your email deliverability will include emails landing in other folders like promotions, unfocused, or even the junk or spam folder, where they remain unopened.
Your inbox rate ONLY includes emails that end up in your recipient’s primary inbox.
Pro tip: Don't include bounced emails - if you have a high bounce rate, you should consider regularly cleaning your email lists
Confused about how to analyse your inbox placement rates?
Read our guide on how to monitor and boost the placement rate of your emails.
Here are six ways you can boost your inbox rate:
Building a focused email list that actually engages with your content is a surefire way to boost inbox placement rates.
But how do you get prospects in your email list to engage with your content in the first place?
Most prospects question the significance of an outbound email message that lands in their inbox. They often ask themselves: “Is this relevant for me?”
You can address this initial concern at the outset with hyper-relevance or a trigger explanation for the cold email message.
Hyper relevance doesn’t mean using just the prospect's industry or job title to attract them.
Instead, customize your email marketing campaign based on different data sources like:
Using such specific triggers in your opening lines proves you’ve done your homework and aren’t shooting generic spam content at your prospects.
Additionally, ensure you set up proper email verification protocols like DKIM (DomainKeys Identified Mail), SPF (Sender Policy Framework), and DMARC (Domain-based Message Authentication, Reporting & Conformance).
Without these protocols, your messages will likely end up in the spam folder.
While sending engaging content is essential, too much volume too fast can hurt your email deliverability.
Instead, opt for throttled sending.
Throttling is when you gradually send emails from your domain instead of bulk sending. This increase seems more natural to your email provider and increases your inbox placement and email delivery rate.
Also, while conducting email marketing, consider limiting the number of messages you send from each inbox. Sending out hundreds of daily emails can look very spammy and affect your email deliverability.
How many outbound emails you should send out can vary depending on your situation.
For instance, sending around 80 emails from an existing mailbox & domain would be safe. However, for a new mailbox, even on an existing domain, 80 sent emails daily would alert your internet service provider and likely affect your inbox placement and email delivery rate.
Here’s our guidance on mailbox sending limits to help your IP address avoid the spam trap:
Did you know that certain words in your subject line can increase the likelihood of a mailbox provider putting your sent emails in a spam folder?
In email marketing, subject lines greatly influence your inbox placement and open rate. In fact, 35% of recipients decide whether to open your delivered emails based solely on the subject line!
While it may be tempting to sell your content in the cold email and be too expressive in the subject line, it’s better to keep things boring.
Spammy subject lines tend to turn off most prospects and can even send your delivered emails to the junk folder for resembling generic messages with low engagement.
Here’s an example of what NOT to use to boost your open rate:
Trouble acquiring qualified leads, {{FirstName}}?
If you don’t want an email service provider to send your emails to a spam folder, your subject lines need to be relevant and concise.
Some best practices to avoid the spam trap could be to use:
This way, your email provider won’t mark your messages as spam, and every email prospect will know what to expect. Your inbox placement rate, email deliverability, and open rate will also improve.
Interested in learning more? Check out our article on why inbox placement is important for your business.
A spam filter can quickly identify irrelevant, generic, and spammy emails that originate in bulk from one domain.
How do you sidestep these filters while email marketing?
With account-based marketing (ABM), you can approach the best-fit accounts in your list without landing in the spam folder.
This involves spacing out the point at which different email addresses at the same account are approached and sent follow-up emails.
For instance, to overcome spam traps, you could segment your email marketing contacts based on parameters like:
Here’s a look at some parameters an email marketer should set for various business sizes to counter spam traps:
To ensure that you are only sending to legitimate, active email address, you can upload you lists to a tool like Safety Net Everywhere.
Think every email will deliver brilliant results?
Think again.
Just because your previous email marketing campaign performed well doesn’t mean your next one will.
One way to optimize your email campaigns for inbox placement and avoid spam complaints is to send different variations of your message to email addresses.
This process is known as content testing, and it can help any email marketer determine how well each email variation does in landing in a recipient’s primary inbox.
Use this data to learn how to present your value proposition better so that your outgoing email campaigns land in the primary recipient’s inbox and don’t result in a spam complaint.
To avoid content getting stale, you should update the templates of email campaigns you use at least once every 60 days. Examples of the aspects you can edit in your email campaign are as follows:
You can also send a sample of your newly created content to specific mailbox communities through tools like Allegrow. These inbox tracker features identify which folder the content lands in and compare it against your current version before you send a live email campaign to real prospects.
While you can try all the tips we’ve mentioned to boost your email deliverability and inbox placement rate — it may not be enough.
There are billions of emails sent out daily, and you need an high sender reputation to land in the recipient’s primary inbox every time you launch an email marketing campaign.
That’s where an email deliverability tool like Allegrow comes in.
Allegrow is a platform that measures the percentage of your emails that land in the spam folder vs. the primary inbox each day — based on data from actual B2B inboxes.
Combine this with Allegrow’s functionality to help you incrementally improve inbox placement over time — and you have a single source of truth for inbox placement.
Here’s how Allegrow does it:
Book a free Audit call with Allegrow to find out how you can improve your inbox placement rate!