The number of emails you can safely send varies based on several factors. Learn how to increase this number and more in this article.
When your SDRs conduct cold email outreach, they’ll want to send at a high frequency right away to generate as many leads as possible, as quickly as possible.
What you might not realize is that sending too many cold emails can harm your outreach strategy. Making it hard to get any future engagement because accounts your emails get filtered into spam.
In this article, we'll tell you how many emails you can send before they start to end up in spam. We'll also highlight the email sending limits of inbox providers and why you should pay attention to them.
Finally, we'll list the ideal sending limits for outreach emails and show you how to reduce your spam rate.
Let's get started.
The number of emails you can send before being considered spam can vary.
A common misconception is that there is a specific number of “safe” emails a business can send without them going to spam.
In reality, whether your messages end up in email spam folders or not depends on factors like:
When we refer to email content, we mean the actual content of your email and how you present it. That is, whether you just send multiple emails in plain text or carefully design HTML email templates for outreach.
For example, a newer mailbox and domain can't send nearly as many emails as a warmed-up domain and mailbox.
For a detailed breakdown, skip to the section on ideal sending limits for outreach emails.
Now, let's consider why you should pay more attention to email sending limits.
Understand what inbox placement is, how it works, and why you need to be aware of it.
There's no such thing as an email account without sending limits.
Regardless of how old your mailbox is and the type of email content you send — every email account (like your Gmail account) is subject to sending limits imposed by your email service provider (ESP).
If you surpass these limits, your account will be at risk of getting blocked for a specified period (usually 24 hours). During this blocked-out period, you won't be able to send or receive any email message.
However, if your messages are consistently marked as email spam — your account could be blocked even before the sending limit is reached.
In fact, some email provider apps like Gmail use user behavior as an indicator of spam. This can mean that each time your mailbox is reported for a spam complaint by another email recipient, your overall limit gets lowered.
Every email provider offers various email sending limits based on their capacity, subscription plans and other features.
It's important to note many email provider software will consider any contact being CC'd or BCC'd on an email as a separate message and recipient.
Here's a look at some sending limits of the most popular inbox providers:
Messages - 2,000 per day
Total recipients - 10,000 per day
External recipients - 3,000 per day
Google also imposes a maximum limit of 2,000 recipients per email (but, this limits moves down to 500 recipients per email for external recipients).
Messages - 500 per day
Total recipients - 500 per day
Google doesn't define hourly email limits. However, it's best to limit your emails to less than 20 per hour.
Messages - 30 messages every minute
Total recipients - 10,000 per day
It should also be noted that the maximum number of recipients that can receive a single message is 500.
Messages - No limit
Total recipients - No limit
Messages - 30 messages every minute
Total recipients - 10,000 per day
Messages - 30 messages every minute
Total recipients - 5,000 per day
The above figures are for Microsoft 365 subscribers. Actual limits can be lower based on the age of the email account, how often the account is used and subscription status.
Messages - 500 per day
Total recipients - Each email message can be sent to a maximum of 100 recipients
Messages - No limit
Total recipients - 10,000 per day
Rackspace limits automated emails to a much lower amount.
Messages - 200 per minute and 300 per hour
Total recipients - 500 per day
Messages - 150 per hour
Total recipients - No limit
You might notice your emails going to spam even after you've followed the sending limits of your email client.
Let's dig a bit deeper into why that happens.
A surge in your email activity can cause your outgoing emails to be marked spam by any internet service provider through spam filters. It's also crucial to be consider increased email activity if you are onboarding a new sales rep, or are reactivating a previously suspended account.
This is because a spike in activity or reports is a risky signal for inbox providers and increases the likelihood multiple contacts will react badly (and report) your outreach email message within a short period.
There can also be specific tactical errors on your sequnces which lead to manual spam reports, which will also reduce your sending limits and even suspend your account in some cases.
Many people believe there's an ideal time to send cold outreach and marketing emails, usually when contacts are just about to start their workday and check email.
The problem with this thinking is that — when people try to schedule all of their commercial email messages within a short interval, it will look suspicious to an email client.
This could make spam filters send all your outreach and marketing emails to the spam folder — especially if you use a mailbox that otherwise has no regular email activity.
To prevent this, schedule your bulk email at regular intervals from your email sending platform, and within the stipulated sending limits we've mentioned below — and look to ensure your daily increase in email activity does not exceed 100% in a cold outreach campaign.
This way, your spam email rate will decrease, and your inbox placement rate will continue to increase to healthy levels.
In the case that you need to increase email volume and frequency, and you don't want to trigger spam filters, you also need to consider sending emails in batches, also referred to as email throttling.
If you're working with a sending platform like Outreach, you can integrate Allegrow's email throttling capabilities, while simultaneously using the specific features and settings that are designed for bulk sending emails. Combined this will help you stay within the daily email sending limits, stay compliant with Google and Yahoo's sender guidelines, and ultimately stay out of the spam folder.
However, you should also be aware of other issues that may cause your emails to end up in spam. These can include email authentication issues related to the Sender Policy Framework (SPF) and DKIM, and sending emails to a spam trap — resulting in low domain reputation and IP reputation scores.
As mentioned earlier, almost every email client has daily email limits that range in the thousands.
However, if you send out tons of cold emails or email marketing campaigns daily, you risk the majority of your messages being intercepted by spam filters.
To avoid this, set a sending limit for each mailbox you use to conduct cold email outreach.
Our guidance for sending limits can vary based on your situation.
For example, if you have an existing domain and mailbox (which is warmed up and throttled for cold email outreach), 50 cold emails a day would be considered safe.
However, if you have a new mailbox on an existing domain, you can safely send only 30 emails. For a new mailbox on a new domain, that number drops further to 20.
You can stop considering a domain as new once it's been used over email for 3-6 months with real prospects. (this is not related to the age of the domain from a registration perspective).
Here are our full email outreach guidelines:
A good practice in cold email outreach and even general email marketing is not to start with a mass email campaign that fills up your mailbox sending limit.
Ideally, you should start sending a very low number of emails and slowly reach your mailbox limit.
This approach is known as throttle sending - and it's a process of gradually increasing the number of outreach emails sent out to avoid high spam complaint rates.
Read our guide to know more about inbox placement and how how you should monitor it.
Three ways to decrease the number of emails ending up in spam are:
Always segment your email list and focus your mass email outreach into smaller, more targeted groups of prospects based on triggers.
This way of sending personalized emails is a great way to increase your inbox placement and really engage any email recipient.
Why?
Hyper relevance.
Hyper relevance involves going beyond the usual segmentation criteria for personalized emails like:
Instead, you'll want to establish the right time to reach out. You can do this by using data sources like:
Gathering and understanding this data can help you extensively segment your email list and send personalized emails.
Your emails will be sent to contacts from your mailing list who are fundamentally more likely to need your product or service — reducing your spam complaint rate as well.
Additionally, you could use account-based marketing (ABM) tactics to ensure you land in the inboxes of companies that other departments (like marketing/sales) are also focused on targeting and engaging.
While conducting cold outreach on an ABM basis, you'll want to explore creating additional limits to avoid saturating those accounts with cold emails:
Here are some guidelines to follow based on business sizes:
Many people use alias emails to centralize their incoming emails. It's a great way to receive messages from multiple email addresses in a single inbox.
The issue arises when businesses use alias email addresses to send outbound emails.
When you send outbound messages from alias email addresses, the account that sends the email and the account mentioned in the From field are different.
Because of this, spam email senders often use an alias email addresses to distribute spam email campaigns several times under various names, using one email license.
This can put the email service provider on ‘high alert’ and makes it more likely for your messages to ending up in spam email folders.
Third-party SMTPs can also reduce your cold email inbox placement rates. They use services like SendGrid and AWS, designed for an opt-in mailing list and bulk email marketing campaigns to subscribers.
Since these third-party SMTPs have a capabilities to send far larger volumes of emails within short time-frame, every email service provider tends to scrutinize them thoroughly.
This can, in turn, affects your campaigns — making them end up in a spam folder more often.
While trying out the tips we've covered can help you reduce your spam rate to a certain degree — pairing them up with an email deliverability tool will give you the best results.
Allegrow uses a B2B inbox network that interacts with your emails and increases your sender reputation.
Here's what Allegrow does:
Here are some of Allegrow's key features:
Sending too many emails not only raises your spam rate but can also hurt your sender reputation.
Unfortunately, there's no universal “safe” sending limit — it depends on various factors.
However, you can follow the tactics we've mentioned and pair them up with an email deliverability platform like Allegrow to minimize your spam rate.
Book a demo with one of our email deliverability experts to review your email sending strategy and ensure your emails don't get considered spam.